At Russell Stover, not only do we love chocolate, but we love our jobs! Every day we go to work exhibiting our values of excellence, innovation, entrepreneurship, responsibility, and collaboration. Working at Russell Stover you’ll be part of the leading manufacturer of boxed, seasonal, and sugar-free chocolates. For over 100 years, Russell Stover Chocolates, Whitman’s, and Pangburn’s – have been crafted with the finest ingredients to bring happiness to generations. Today, we produce over 55 million pounds of chocolate annually, and our legacy brands can be found in 13 company-owned stores and over 9,000 wholesale accounts. Join our team and let’s continue making chocolate lovers happy!

A day in the life…

As the Food Safety & Quality Assurance (FSQA) Auditor, you will engage in all aspects of the RSC Corporate Supply Quality Management Program. You will be responsible for collaborating with suppliers (ingredient and packaging), contract manufacturers/packers, third-party warehouses, and internal sites to ensure their quality and food safety systems, programs, and procedures are adequate or exceed Russell Stover Chocolate (RSC) expectations to ensure a safe and consistent product. In this position, you will report to the Co-Man and Supplier FSQA Manager and will partner with Global Quality, Procurement, Research and Development, Suppliers, Brokers, and the other Quality Team members to uphold company policies, ensure compliance to formulas, specifications, and regulatory requirements.

What you will be doing…

• Perform risk assessments and develop the annual audit plan based on risks
• Schedules, plans and executes food safety & quality audits for existing and potential contract manufacturers, warehouses, suppliers, and RSC locations at nominated frequencies based on risk assessment.
• Utilizes the principles of FSMA, GFSI, HACCP, and Russell Stover quality assurance programs at co-manufacturers/packers, suppliers and, warehouses to ensure compliance
• Drive the complete end-to-end process for audits by issuing reports, facilitating corrective actions, and verifying corrections
• Create and manage a productive relationship between RSC and contract manufacturers/packers for all quality-related activities.
• Correspond with contract manufacturers and suppliers as required.
• Provides support on projects as needed
• Establish and maintain excellent relationships across the business by sharing and promoting best practices and demonstrating knowledge of business risks and processes

Do you have what it takes?
(Basic Qualifications)

• BA or BS degree in Food or the Science
• Minimum of 5+ years of Quality Assurance experience in the food industry
• Certifications in ASQ auditing, PCQI, and GFSI Practitioner are strongly desired
• Audit experience as a lead auditor
• Ability to travel up to 85% to supplier sites

Working Conditions

• Frequent standing, sitting, and walking in unfavorable conditions such as wet, cold, hot, or slick areas while conducting audits.
• Constant simple grasping
• Rare to Occasional ability to lift and carry up to 50 pounds
• Occasional to Constant twisting of the neck and waist and climbing stairs
• Frequent Reaching at or below the shoulder level
• Occasional to Frequent usage of verbal communication equipment (telephone, radio, cellular)
• Frequent Squatting/Bending/Stooping/Stretching
• Frequent travel via different means to contract manufacturers, suppliers, and warehouses, which may include some weekends and after normal business hours

At Russell Stover Chocolates, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. Russell Stover Chocolates is proud to be an equal-opportunity workplace and is an affirmative action employer.

We provide equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law.

Employment by Russell Stover Chocolates is contingent upon I-9 Employment Eligibility Verification, passing the urinalysis drug screen, education verification, and satisfactory reference and background checks.

Make Happy. Work Happy.