At Russell Stover, not only do we love chocolate, but we love our jobs! Every day we go to work exhibiting our values of excellence, innovation, entrepreneurship, responsibility, and collaboration. Working at Russell Stover you’ll be part of the leading manufacturer of boxed, seasonal, and sugar-free chocolates. For over 100 years, Russell Stover Chocolates, Whitman’s, and Pangburn’s have been crafted with the finest ingredients to bring happiness to generations. Today, we produce over 55 million pounds of chocolate annually, and our legacy brands can be found in 13 company-owned stores and over 9,000 wholesale accounts. Join our team and let’s continue making chocolate lovers happy!

A day in the life…

The Training Coordinator will lead site training programs and events in support of Operations, & LPW initiatives. They will guide the implementation of the skills matrix, new learning systems and tools by strategically developing unique training programs fulfilling fellow workers specific needs to maintain/improve job skills and overall work environment. 

What you will be doing…

• Participate and maintain a positive and supportive work culture developing trusting relationships with peers and others in the organization
• Work with area specific experts to train new employees as well as cross transfer skills horizontally across the factory.
• Evaluate and monitor equipment training effectiveness and skill gap analysis, always looking for improvement opportunities.
• Meet with Operations, Safety, Quality, Maintenance, Warehouse and Human Resources on a regular basis to identify near term ongoing training needs. Work with department management to identify training/transfer opportunities. Help to define the training organization within the plant.
• Maintain site training record systems including an up to-date list of individual qualifications, and position requirements.
• Assists with development and implementation of training aids such as One Point Lessons (OPLs), Standard Work Instructions (SWI), manuals and handbooks, and other training tools.
• Assess internal trainers regarding the ability to teach using specific methodology (educational staircase…)
• Facilitate learning based on site requirements through a variety of delivery methods including classroom instruction, hands-on training, on-the-job coaching, and virtual or computer-based training, using 70/20/10 learning principles
• Work with corporate training manager to evaluate, standardize and continuously improve training material and methodology.
• Work with all Departments to organize and implement site training needs outside of equipment training such as LPW tools/practices, Safety, Quality, or methods of Problem solving.
• Develop, Manage, and maintain in-house training facilities and equipment.
• May identify external training programs or groups to address ongoing training needs or improvements to current programs.
• May conduct new employee and contractor orientation programs with sign offs and documentation records electronically/manually.
• Other duties as assigned.

Do you have what it takes?
(Basic Qualifications)

• Comfortable with managing cloud-based data systems.
• Knowledge of adult instructional techniques and learning theory
• Familiar with training techniques and strategies.
• Site equipment operation knowledge is a strong asset.
• Minimum of 1 year experience working in a manufacturing environment.
• Minimum of 1 year lead or supervisory experience.
• Excellent interpersonal, written, and oral communication skills.
• Proficient in MS Office programs; Word, Excel, PowerPoint, Outlook, ...
• Can utilize project planning and video editing tools
• Organized and has attention to detail.
• Able to maintain confidentiality.
• Able to multitask and prioritize tasks to address the most critical and pressing demands first.
• Analytical and problem-solving skills.

Benefits:

• Great Benefits- Medical, Dental and Vision
• Life and Disability Coverage
• Leadership and Problem-Solving Capabilities
• Holiday Pay
• Retirement Plan with Company Match
• Employee Discount
• Climate Controlled Environment
• Company and Community Events
• Internal Promotions and Career Development
• Sweet Rewards
• Product Discounts

Physical Requirements:

• Must have the ability to routinely and frequently sit, stand, stoop, kneel, bend, climb and lift.
• Must have the ability to lift up to 50 lbs.
• Work in extreme cold, extreme heat, extreme wet or humidity.

What it’s like at the Russell Stover Plants

• Safety. Your safety is important to us, so we provide protective gear. We also go through an in-depth Good Manufacturing Practices (GMP) training on your first day and continue to share safety tips daily
• Surroundings. You’ll be working around different machines – Schubert’s, forklifts, electric pallet jacks, and chocolate candy banks/steels.
• Activity. Some activities may require standing in one place for long periods, walking around, or climbing stairs/ladders, and routinely lift 50 lbs.
• Temperature. You will be comfortable year-round with our climate-controlled environment. Our temperatures are consistently around 63°F but could fluctuate depending on your specific role.
• Smell. You will enjoy a variety of deliciously sweet aromas and you may end your day smelling like chocolate!
• Dress code. Relaxed, with a few rules to follow for food safety, personal safety and in guidance with our good manufacturing practices (GMP). Comfortable, closed-toe shoes are required. Leather, imitation leather, or rubber boots or shoes must be worn in the kitchen and other areas when working around hot liquid/product or hot water.

At Russell Stover Chocolates, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. Russell Stover Chocolates is proud to be an equal-opportunity workplace and is an affirmative action employer.
 

We provide equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law.
 

Employment by Russell Stover Chocolates is contingent upon I-9 Employment Eligibility Verification, passing the urinalysis drug screen, education verification, and satisfactory reference and background checks.

Make Happy. Work Happy.