At Russell Stover, not only do we love chocolate, but we love our jobs! Every day we go to work exhibiting our values of excellence, innovation, entrepreneurship, responsibility, and collaboration. Working at Russell Stover you’ll be part of the leading manufacturer of boxed, seasonal, and sugar-free chocolates. For over 100 years, Russell Stover Chocolates, Whitman’s, and Pangburn’s have been crafted with the finest ingredients to bring happiness to generations. Today, we produce over 55 million pounds of chocolate annually, and our legacy brands can be found in 13 company-owned stores and over 9,000 wholesale accounts. Join our team and let’s continue making chocolate lovers happy! 

A day in the life…

As the Mass & Club National Account Coordinator, you will be responsible for managing the internal and external customer needs for our everyday and/or seasonal business. You must thrive in a fast-paced environment, be highly organized and comfortable executing against tight deadlines.  You also will possess excellent communication skills and will be an advanced user of Microsoft Excel and PowerPoint. If you are successful in this role, you could progress into an account management position.

What you will be doing…

• Develop and create sales deliverables on time and within budget
• Support Senior Director, Team Leads and National Account Managers with sales presentations to include critical presentations while working cross functionally to obtain needed sales assets
• Create & maintain account specific data including customer authorization lists and style guide compliance for Mass & Club channels
• Lead digital content requirements to achieve acceptable content scores for Mass & Club channels.
• Coordinate accurate and on-time delivery of product samples to vendor planogram rooms for Target, Walmart & Sam’s Club
• Communicate customer timelines with appropriate internal departments and lead required management of everyday and seasonal item set up   
• Collaborate with sales to complete item setup in customer portals
• Manage vendor systems including approved pricing, customer compliance and other item details
• Meet with internal departments as necessary concerning item changes or updates and required system changes
• Ensure prototype budget is managed effectively and meets the needs of the sales team
• Develop and maintain spreadsheets or item lists for use in reviews and ease of communication with customers and internal department (i.e.-forecasting, pricing, presentation strategy).

Do you have what it takes? 

(Basic Qualifications)

• Bachelor's degree or equivalent work experience
• 1+ years of working experience
• Experience with Microsoft Word, Excel, PowerPoint, and Outlook
• Strong communication and willingness to work cross functionally
• Ability to collaborate effectively with internal and external customers
• Strong time management skillset
• Strong attention to detail

Do you stand above the rest? 

(Preferred Qualifications)

• Field sales or inside sales experience
• Experience managing projects or Budgets
• Knowledge of the Digital consumer space
• Experience working with Walmart or Target
• Experience with Mass & club customer specific systems
• Experience with ERP systems such as Baan or SAP
• Ability to multitask and prioritize work in a fast-paced environment

At Russell Stover Chocolates, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. Russell Stover Chocolates is proud to be an equal-opportunity workplace and is an affirmative action employer.

We provide equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law.

Employment by Russell Stover Chocolates is contingent upon I-9 Employment Eligibility Verification, passing the urinalysis drug screen, education verification, and satisfactory reference and background checks.