At Russell Stover, not only do we love chocolate, but we love our jobs! Every day we go to work exhibiting our values of excellence, innovation, entrepreneurship, responsibility, and collaboration. Working at Russell Stover you’ll be part of the leading manufacturer of boxed, seasonal, and sugar-free chocolates. For over 100 years, Russell Stover Chocolates, Whitman’s, and Pangburn’s have been crafted with the finest ingredients to bring happiness to generations. Today, we produce over 55 million pounds of chocolate annually, and our legacy brands can be found in 13 company-owned stores and over 9,000 wholesale accounts. Join our team and let’s continue making chocolate lovers happy! 

A day in the life…

As the Business to Business (B2B) Representative, you will be responsible for the generation, development, execution, and follow-up of B2B sales leads for the Division making sales, obtaining orders, or contracts for services while supporting and championing the Russell Stover Chocolates brands and image to external customers. You will partner with E-commerce and Marketing colleagues to generate profitable sales and increase awareness of the Russell Stover Chocolates brand. You will also design, develop, and execute effective sales plans to reach corporate, divisional, and financial goals focusing on maintaining existing customers and growing incremental sales among existing and potential customers.

What you will be doing…

• Respond to requests for proposals and information from current and potential B2B customers.
• Prepare and deliver quotes, contracts, and sales presentations.
• Identify, maintain, and track progress against prospective customer list.
• Develop prospects via effective and professional cold call techniques.
• Utilize phone canvassing, field canvassing, vertical marketing, direct mail, and other marketing techniques to develop clients.
• Develop and execute an effective B2B referral program.
• Maintain all quote documentation with accurate pricing and configurations.
• Maintain all sales demonstration tools, applications, and collateral.
• Develop and deliver sales presentations professionally and effectively by creating presentations for potential customers and maintaining up-to-date awareness of company activities and initiatives along with industry trends.
• Spend time in the field and on the phone developing new client relationships.
• Develop and maintain an aggressive business plan under the auspices of the E-Commerce leadership.
• Increase product and brand knowledge by participating in product knowledge/training sessions and trade shows as appropriate.
• Meet and exceed appropriate sales and profit goals.
• Maintains a high level of quality of work in processing orders and resolving customer issues.
• Maintains customer loyalty and generates repeat business.
• Initiates creative ideas to further build the business profitably.
• Understands target audiences, the company's business needs, and marketing and sales goals, and incorporates this knowledge into sales strategy development.
• Performs necessary administrative tasks to properly track sales and profitability.
• Ensures all sales programs are consistent with the Russell Stover image and Brand Equity.

Do you have what it takes? 

(Basic Qualifications)

Do you stand above the rest? 

(Preferred Qualifications)

• Highly Proficient in Microsoft Office Suite (especially PowerPoint and Excel)
• Systematic and Analytical Problem-Solving Skills
• Detail-oriented
• Creative and Innovative Problem-Solving Skills; the ability to “Think outside the Box” and execute

Working Conditions   

• Ability to travel/field sales at least 30% of the time
• Occasional to Constant Repetitive Fine Manipulation (keyboarding, ten key, writing)
• Rare to Occasional Simple Grasping
• Rare to Occasional ability to lift and carry up to 10 pounds
• Occasional twisting of the neck and waist
• Rare to Occasional Reaching at or below the Shoulder level
• Ability to travel to various locations across the country
• Frequent usage of verbal communication equipment (telephone, radio, cellular)
• Rare to Occasional Squatting/Bending/Stooping

At Russell Stover Chocolates, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. Russell Stover Chocolates is proud to be an equal-opportunity workplace and is an affirmative action employer.

We provide equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law.

Employment by Russell Stover Chocolates is contingent upon I-9 Employment Eligibility Verification, passing the urinalysis drug screen, education verification, and satisfactory reference and background checks.

Make Happy. Work Happy.