At Russell Stover, not only do we love chocolate, but we love our jobs! Every day we go to work exhibiting our values of excellence, innovation, entrepreneurship, responsibility, and collaboration. Working at Russell Stover you’ll be part of the leading manufacturer of boxed, seasonal, and sugar-free chocolates. For over 100 years, Russell Stover Chocolates, Whitman’s, and Pangburn’s have been crafted with the finest ingredients to bring happiness to generations. Today, we produce over 55 million pounds of chocolate annually, and our legacy brands can be found in 13 company-owned stores and over 9,000 wholesale accounts. Join our team and let’s continue making chocolate lovers happy!

As the Shipping Supervisor, you will oversee the Shipping Department.  You will oversee employee’s filling customer orders ensuring orders are complete, properly labeled, tagged or marked as required. You will perform all duties relative to normal Shipping activities.
 

What you will be doing….

• Achieving shipping goals, levels of efficiency and compliance with rules and regulations.
• Reviewing schedules, reports, plans and objectives.
• Training, counseling, and developing employees, to perform numerous duties in the manufacturing process.
• Giving instruction to employees and communicates results from goals and objectives.
• Developing and maintaining a positive, respectful work environment.
• Performing administrative duties as required.
• Taking steps to avoid quality control issues.
• Ensuring Warehouse capacity is kept at optimal levels.
• Managing activities throughout the order fulfillment and transportation cycle to make sure established deadlines are accomplished.
• Overseeing inventory of goods.
• Maintaining inventory accuracy.
• Streamlining shipping and transportation processes.
• Ensuring work is being completed in a manner that meets or exceeds quality, sanitation and safety standards.
• Adhere to Good Manufacturing Practices (GMP) to ensure product quality and maintain compliance with food safety standards.
• Complete and follow FSQA training and programs to comply with regulatory requirements, ensure consumer safety, and support the plant’s quality objectives.
• Promptly report and take appropriate action on any observed or potential food safety hazards, process deviations, or non-conformities by notifying the designated plant supervisor, in accordance with your role and responsibilities.
• Actively contributes to the continuous improvement of the company’s Food Safety Culture through engagement and actions aligned with your role.

This job posting is not all inclusive and other duties may be assigned.

Do you have what it takes…
(Basic Qualification)

• HS Diploma or GED.
• Excellent communication skills and the ability to speak, read, and write English fluently, with or without an accommodation.
• 2 years of related experience in a manufacturing setting.
• Superior interpersonal skills and time management.
• Communicate effectively both written and verbally.
• Possess strong analytical and problem-solving skills.
• Strong Counseling and Conflict Resolution background a plus.
• Ability to prioritize, well organized.
• Accurate and attentive to detail.
• SAP knowledge a plus.
• Must be able to be certified on Forklift and Ottawa.

Do you stand above the rest?
(Preferred Qualifications)

• College Degree.
• 2-3 years supervisory experience in a large warehouse facility or manufacturing environment.
• A team player with good organizational & analytical skills.
• Must be results-driven with good interpersonal skills.
• Strong leadership, organizational and mechanical skills.

Experience Life at Russell Stover Plants!

• Safety First: Your well-being is our top priority, and we’ve got you covered with protective gear. On day one, you’ll dive into Good Manufacturing Practices (GMP) training, and we’ll keep you on your toes with daily safety tips to ensure you’re always in the know!
• Surroundings: Get ready to work alongside cutting-edge equipment like automated packing machines, forklifts, electric pallet jacks, and those irresistible chocolate candy banks/steels – it’s a dynamic environment where every day brings something new!
• Active & Engaging Work: Whether you’re on your feet for extended periods, moving around, climbing ladders, or lifting up to 50 lbs, there’s never a dull moment. This is a place where you’ll stay on the move!
• Comfortable Climate: In most roles, you will be comfortable year-round with our climate-controlled environment.
• Appealing Smells: The air is filled with sweet aromas of chocolate, and by the time your shift ends, you might just leave smelling like chocolate!
• Dress to Impress (Food Safety Style): A simple yet important dress code ensures safety and hygiene, following Good Manufacturing Practices (GMP) to keep everything running smoothly.
• Allergens: You will be exposed to a variety of ingredients that may be considered food allergens like nuts, milk, and more.

At Russell Stover Chocolates, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. Russell Stover Chocolates is proud to be an equal-opportunity workplace.

We provide equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law.

Employment by Russell Stover Chocolates is contingent upon I-9 Employment Eligibility Verification, passing the urinalysis drug screen, education verification, and satisfactory reference and background checks.

Make Happy. Work Happy.